{"id":9959,"date":"2026-08-10T11:18:47","date_gmt":"2026-08-10T04:18:47","guid":{"rendered":"https:\/\/uii.ueh.edu.vn\/?p=9959"},"modified":"2026-08-10T11:37:17","modified_gmt":"2026-08-10T04:37:17","slug":"uii-sip-share-3-ai-powered-customer-insight-for-growth-leveraging-ai-to-understand-customers-and-drive-sustainable-growth","status":"publish","type":"post","link":"https:\/\/uii.ueh.edu.vn\/vi\/uii-sip-share-3-ai-powered-customer-insight-for-growth-leveraging-ai-to-understand-customers-and-drive-sustainable-growth\/","title":{"rendered":"UII SIP & SHARE #3: AI-Powered Customer Insight For Growth: \u1ee8ng D\u1ee5ng Ai \u0110\u1ec3 Th\u1ea5u Hi\u1ec3u Kh\u00e1ch H\u00e0ng V\u00e0 T\u0103ng Tr\u01b0\u1edfng B\u1ec1n V\u1eefng"},"content":{"rendered":"

Nh\u1eb1m t\u1ea1o kh\u00f4ng gian k\u1ebft n\u1ed1i, chia s\u1ebb tri th\u1ee9c v\u00e0 c\u1eadp nh\u1eadt nh\u1eefng xu h\u01b0\u1edbng m\u1edbi trong h\u1ec7 sinh th\u00e1i kh\u1edfi nghi\u1ec7p. V\u00e0o ng\u00e0y 31\/07 v\u1eeba qua, UII Startup Incubator \u0111\u00e3 t\u1ed5 ch\u1ee9c th\u00e0nh c\u00f4ng ch\u01b0\u01a1ng tr\u00ecnh UII SIP & SHARE #3 v\u1edbi ch\u1ee7 \u0111\u1ec1 \"AI-Powered Customer Insight for Growth\". Ch\u01b0\u01a1ng tr\u00ecnh quy t\u1ee5 s\u1ef1 tham gia c\u1ee7a c\u00e1c startup thu\u1ed9c C\u1ed9ng \u0111\u1ed3ng Kh\u1edfi nghi\u1ec7p UII c\u00f9ng hai di\u1ec5n gi\u1ea3 gi\u00e0u kinh nghi\u1ec7m trong l\u0129nh v\u1ef1c \u1ee9ng d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o, mang \u0111\u1ebfn nhi\u1ec1u g\u00f3c nh\u00ecn th\u1ef1c ti\u1ec5n v\u1ec1 c\u00e1ch AI \u0111ang thay \u0111\u1ed5i ph\u01b0\u01a1ng th\u1ee9c startup ti\u1ebfp c\u1eadn, ph\u00e2n t\u00edch v\u00e0 th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u1ea1o l\u1ee3i th\u1ebf c\u1ea1nh tranh.<\/em><\/p>\n\n\n\n

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M\u1edf \u0111\u1ea7u ch\u01b0\u01a1ng tr\u00ecnh l\u00e0 Warm-up Discussion, n\u01a1i c\u00e1c startup c\u00f9ng chia s\u1ebb nh\u1eefng tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf trong qu\u00e1 tr\u00ecnh \u1ee9ng d\u1ee5ng AI v\u00e0o ho\u1ea1t \u0111\u1ed9ng kinh doanh. T\u1eeb vi\u1ec7c s\u1eed d\u1ee5ng AI \u0111\u1ec3 t\u1ed1i \u01b0u quy tr\u00ecnh l\u00e0m vi\u1ec7c, h\u1ed7 tr\u1ee3 nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng, ph\u00e2n t\u00edch h\u00e0nh vi kh\u00e1ch h\u00e0ng \u0111\u1ebfn x\u00e2y d\u1ef1ng n\u1ed9i dung v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, m\u1ed7i startup \u0111\u1ec1u mang \u0111\u1ebfn nh\u1eefng c\u00e2u chuy\u1ec7n v\u00e0 b\u00e0i h\u1ecdc ri\u00eang. Kh\u00f4ng kh\u00ed trao \u0111\u1ed5i c\u1edfi m\u1edf ngay t\u1eeb \u0111\u1ea7u ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e3 t\u1ea1o ti\u1ec1n \u0111\u1ec1 cho nh\u1eefng phi\u00ean th\u1ea3o lu\u1eadn sau.<\/p>\n\n\n\n

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Ti\u1ebfp n\u1ed1i ch\u01b0\u01a1ng tr\u00ecnh l\u00e0 phi\u00ean chia s\u1ebb chuy\u00ean \u0111\u1ec1 \"How Deep Should Startup Go with AI\" v\u1edbi s\u1ef1 \u0111\u1ed3ng h\u00e0nh c\u1ee7a hai di\u1ec5n gi\u1ea3 Ms. T\u00ecnh V\u00f5 v\u00e0 Mr. Ph\u1ea1m L\u00ea Th\u1eafng. Th\u00f4ng qua nh\u1eefng v\u00ed d\u1ee5 th\u1ef1c t\u1ebf v\u00e0 kinh nghi\u1ec7m tri\u1ec3n khai t\u1ea1i doanh nghi\u1ec7p, hai di\u1ec5n gi\u1ea3 \u0111\u00e3 ph\u00e2n t\u00edch c\u00e1ch startup c\u00f3 th\u1ec3 khai th\u00e1c AI m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, t\u1eeb vi\u1ec7c x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, l\u1ef1a ch\u1ecdn c\u00f4ng c\u1ee5 ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n cho \u0111\u1ebfn vi\u1ec7c \u1ee9ng d\u1ee5ng AI v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng marketing v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. \u0110\u1ec3 AI ph\u00e1t huy gi\u00e1 tr\u1ecb, startup c\u1ea7n c\u00f3 chi\u1ebfn l\u01b0\u1ee3c \u1ee9ng d\u1ee5ng ph\u00f9 h\u1ee3p v\u1edbi ngu\u1ed3n l\u1ef1c v\u00e0 b\u00e0i to\u00e1n kinh doanh c\u1ee7a m\u00ecnh, \u0111\u1ed3ng th\u1eddi k\u1ebft h\u1ee3p h\u00e0i h\u00f2a gi\u1eefa n\u0103ng l\u1ef1c ph\u00e2n t\u00edch c\u1ee7a AI v\u00e0 t\u01b0 duy, kinh nghi\u1ec7m c\u1ee7a con ng\u01b0\u1eddi.<\/p>\n\n\n\n

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M\u1ed9t trong nh\u1eefng ho\u1ea1t \u0111\u1ed9ng n\u1ed5i b\u1eadt c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh l\u00e0 Fishbowl Conversation, n\u01a1i ng\u01b0\u1eddi tham d\u1ef1 c\u00f3 c\u01a1 h\u1ed9i tr\u1ef1c ti\u1ebfp \u0111\u1ed1i tho\u1ea1i c\u00f9ng di\u1ec5n gi\u1ea3 v\u00e0 c\u00e1c startup kh\u00e1c th\u00f4ng qua nh\u1eefng c\u00e2u h\u1ecfi, g\u00f3c nh\u00ecn c\u0169ng nh\u01b0 c\u00e1c t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf \u0111ang g\u1eb7p ph\u1ea3i trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh doanh nghi\u1ec7p. C\u00e1c ch\u1ee7 \u0111\u1ec1 \u0111\u01b0\u1ee3c trao \u0111\u1ed5i tr\u1ea3i d\u00e0i t\u1eeb khai th\u00e1c d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, t\u1ed1i \u01b0u quy tr\u00ecnh b\u1eb1ng AI, l\u1ef1a ch\u1ecdn n\u1ec1n t\u1ea3ng ph\u00f9 h\u1ee3p cho startup \u1edf t\u1eebng giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n \u0111\u1ebfn c\u00e1ch x\u00e2y d\u1ef1ng v\u0103n h\u00f3a l\u00e0m vi\u1ec7c c\u00f9ng AI trong doanh nghi\u1ec7p.<\/p>\n\n\n\n

Kh\u00e1c v\u1edbi h\u00ecnh th\u1ee9c h\u1ecfi \u0111\u00e1p truy\u1ec1n th\u1ed1ng, Fishbowl Conversation khuy\u1ebfn kh\u00edch s\u1ef1 tham gia c\u1ee7a t\u1ea5t c\u1ea3 ng\u01b0\u1eddi tham d\u1ef1, bi\u1ebfn m\u1ed7i startup kh\u00f4ng ch\u1ec9 l\u00e0 ng\u01b0\u1eddi l\u1eafng nghe m\u00e0 c\u00f2n l\u00e0 ng\u01b0\u1eddi chia s\u1ebb kinh nghi\u1ec7m v\u00e0 \u0111\u00f3ng g\u00f3p g\u00f3c nh\u00ecn c\u1ee7a m\u00ecnh. Ch\u00ednh s\u1ef1 t\u01b0\u01a1ng t\u00e1c \u0111a chi\u1ec1u n\u00e0y \u0111\u00e3 t\u1ea1o n\u00ean nhi\u1ec1u cu\u1ed9c trao \u0111\u1ed5i gi\u00e0u gi\u00e1 tr\u1ecb th\u1ef1c ti\u1ec5n, gi\u00fap c\u00e1c startup c\u00f3 th\u00eam nh\u1eefng c\u00e1ch ti\u1ebfp c\u1eadn m\u1edbi \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c b\u00e0i to\u00e1n \u0111ang \u0111\u1ed1i m\u1eb7t. Th\u00f4ng qua phi\u00ean th\u1ea3o lu\u1eadn, tinh th\u1ea7n Pay it Forward \u0111\u01b0\u1ee3c lan t\u1ecfa m\u1ea1nh m\u1ebd. M\u1ed7i kinh nghi\u1ec7m \u0111\u01b0\u1ee3c chia s\u1ebb, m\u1ed7i b\u00e0i h\u1ecdc \u0111\u01b0\u1ee3c trao \u0111i \u0111\u1ec1u g\u00f3p ph\u1ea7n t\u1ea1o n\u00ean m\u1ed9t m\u00f4i tr\u01b0\u1eddng h\u1ecdc h\u1ecfi c\u1edfi m\u1edf, n\u01a1i c\u00e1c startup c\u00f9ng h\u1ed7 tr\u1ee3 nhau ph\u00e1t tri\u1ec3n thay v\u00ec ch\u1ec9 t\u1eadp trung v\u00e0o c\u00e2u chuy\u1ec7n c\u1ee7a ri\u00eang m\u00ecnh. \u0110\u00e2y c\u0169ng l\u00e0 n\u1ec1n t\u1ea3ng quan tr\u1ecdng \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t c\u1ed9ng \u0111\u1ed3ng kh\u1edfi nghi\u1ec7p ng\u00e0y c\u00e0ng k\u1ebft n\u1ed1i, b\u1ec1n v\u1eefng v\u00e0 gi\u00e0u tinh th\u1ea7n \u0111\u1ed3ng h\u00e0nh.<\/p>\n\n\n\n

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Kh\u00e9p l\u1ea1i ch\u01b0\u01a1ng tr\u00ecnh l\u00e0 ho\u1ea1t \u0111\u1ed9ng Networking & Bonding, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 c\u00e1c startup ti\u1ebfp t\u1ee5c k\u1ebft n\u1ed1i v\u1edbi di\u1ec5n gi\u1ea3 v\u00e0 c\u00e1c th\u00e0nh vi\u00ean trong c\u1ed9ng \u0111\u1ed3ng kh\u1edfi nghi\u1ec7p. Nh\u1eefng cu\u1ed9c tr\u00f2 chuy\u1ec7n kh\u00f4ng ch\u1ec9 m\u1edf ra c\u01a1 h\u1ed9i h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c d\u1ef1 \u00e1n m\u00e0 c\u00f2n g\u00f3p ph\u1ea7n h\u00ecnh th\u00e0nh m\u1ea1ng l\u01b0\u1edbi k\u1ebft n\u1ed1i, chia s\u1ebb ngu\u1ed3n l\u1ef1c v\u00e0 kinh nghi\u1ec7m gi\u1eefa c\u00e1c startup trong h\u1ec7 sinh th\u00e1i UII.<\/p>\n\n\n\n

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V\u1edbi \u0111\u1ecbnh h\u01b0\u1edbng l\u1ea5y tri th\u1ee9c, k\u1ebft n\u1ed1i v\u00e0 \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o l\u00e0m n\u1ec1n t\u1ea3ng, UII Startup Incubator s\u1ebd ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n chu\u1ed7i UII SIP & SHARE nh\u01b0 m\u1ed9t kh\u00f4ng gian h\u1ecdc h\u1ecfi m\u1edf, n\u01a1i c\u00e1c startup c\u00f3 c\u01a1 h\u1ed9i trao \u0111\u1ed5i kinh nghi\u1ec7m th\u1ef1c ti\u1ec5n, ti\u1ebfp c\u1eadn nh\u1eefng xu h\u01b0\u1edbng m\u1edbi v\u00e0 m\u1edf r\u1ed9ng k\u1ebft n\u1ed1i trong h\u1ec7 sinh th\u00e1i kh\u1edfi nghi\u1ec7p. Th\u00f4ng qua c\u00e1c ho\u1ea1t \u0111\u1ed9ng n\u00e0y, UII mong mu\u1ed1n lan t\u1ecfa tinh th\u1ea7n h\u1ecdc t\u1eadp su\u1ed1t \u0111\u1eddi, th\u00fac \u0111\u1ea9y \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o v\u00e0 \u0111\u1ed3ng h\u00e0nh c\u00f9ng c\u1ed9ng \u0111\u1ed3ng startup tr\u00ean h\u00e0nh tr\u00ecnh ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/p>\n\n\n\n

\u0110\u00f3 c\u0169ng l\u00e0 c\u00e1ch UII Startup Incubator g\u00f3p ph\u1ea7n hi\u1ec7n th\u1ef1c h\u00f3a s\u1ee9 m\u1ea1ng c\u1ee7a UEH trong vi\u1ec7c n\u00e2ng t\u1ea7m tri th\u1ee9c, \u0111\u00e0o t\u1ea1o ngu\u1ed3n nh\u00e2n l\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng cao, ti\u00ean phong \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o v\u00e0 ph\u1ee5c v\u1ee5 c\u1ed9ng \u0111\u1ed3ng; \u0111\u1ed3ng th\u1eddi \u0111\u00f3ng g\u00f3p v\u00e0o m\u1ee5c ti\u00eau x\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 sinh th\u00e1i kh\u1edfi nghi\u1ec7p n\u0103ng \u0111\u1ed9ng, k\u1ebft n\u1ed1i v\u00e0 h\u1ed9i nh\u1eadp, ph\u00f9 h\u1ee3p v\u1edbi t\u1ea7m nh\u00ecn ph\u00e1t tri\u1ec3n c\u1ee7a UEH trong giai \u0111o\u1ea1n m\u1edbi.<\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

With the aim of fostering knowledge exchange, strengthening connections, and keeping the startup community up to date with emerging trends, UII Startup Incubator successfully organized UII SIP & SHARE #3 on July 31, under the theme “AI-Powered Customer Insight for Growth.” The event brought together startups from the UII Startup Community alongside two experienced speakers […]<\/p>\n","protected":false},"author":2,"featured_media":9961,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uii_push_to_ueh":"","footnotes":""},"categories":[98,14,97,16],"tags":[],"sdg":[41,31,32],"class_list":["post-9959","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english","category-life-at-ueh-ctd-uii","category-tieng-viet","category-ueh-ctd-uii-in-the-news","sdg-sdg-17","sdg-sdg-8","sdg-sdg-9"],"acf":[],"_links":{"self":[{"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/posts\/9959","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/comments?post=9959"}],"version-history":[{"count":1,"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/posts\/9959\/revisions"}],"predecessor-version":[{"id":9967,"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/posts\/9959\/revisions\/9967"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/media\/9961"}],"wp:attachment":[{"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/media?parent=9959"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/categories?post=9959"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/tags?post=9959"},{"taxonomy":"sdg","embeddable":true,"href":"https:\/\/uii.ueh.edu.vn\/vi\/wp-json\/wp\/v2\/sdg?post=9959"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}