UEH Institute of Innovation

The Market Research For Startups Program is a collaborative initiative between UII Startup Incubator and ASHAVI, designed to support startups in the UII Startup Incubator community. This program helps startups navigate the process of researching their potential customers and markets. The primary goal is to raise awareness and promote the practical application of market research in the startup and SME communities. Additionally, it provides essential tools and methods for startups to collect and analyze consumer data, allowing for well-informed business decisions.

The Market Research For Startups workshop series focuses on four main topics, each addressing a different aspect of market research. From understanding target customers to mastering market pricing information, developing reasonable pricing models, and exploring the customer purchasing journey, this series covers it all.

The workshops also guide startups in understanding each stage of the customer journey, optimizing product and service experiences to enhance customer satisfaction. Moreover, effective methods will be provided to evaluate the assumptions made during customer research - forming the foundation for creating products or services that align with market needs.

Workshop Series Details

⏰ Time: 9:00 AM – 11:30 AM

🏬 Location: UEH Campus B, 279 Nguyễn Tri Phương, District 10

⚡ Workshop #1: Customer Segmentation (August 26, 2023)

  • Concept and benefits of Customer Segmentation

  • Exploring methods and tools for Customer Segmentation

  • Hands-on practice in defining Customer Segmentation for startups

⚡ Workshop #2: Customer Journey Exploration and Tracking (September 23, 2023)

  • Concepts, benefits, and stages of the Customer Journey

  • Methods and tools for tracking the Customer Journey

  • Practical exercises using tools like Google Analytics, Mixpanel, and Kissmetrics

⚡ Workshop #3: Setting the Right Price (October 14, 2023)

  • Methods for pricing products/services

  • Steps for effective product/service pricing

  • Key factors and benefits of strategic pricing

⚡ Workshop #4: Customer Experience Measurement (November 4, 2023)

  • Concepts and benefits of measuring Customer Experience

  • Exploring survey methods like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES)

  • Hands-on practice in measuring Customer Experience

✍️ To register for the workshops, fill in the form at:: https://ashavi.com/project/791/workshop-series

👉 Join UII and ASHAVI to dive into the world of Market Research and achieve success for your startup!

REGISTER NOW!

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University of Economics Ho Chi Minh City279 Nguyen Tri Phuong, District 10, HCMC

University of Economics Ho Chi Minh City

279 Nguyen Tri Phuong, District 10, HCMC

+84 (0) 28 3930 9589

+84 (0) 28 3930 9589

info@uii.ueh.edu.vn

info@uii.ueh.edu.vn

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